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| Here's what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"Excellent hospitality, service and selection - well worth the trip. The best dealership I have done business with. Special thanks to the owner Al."
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By: william jefferson,NY
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"I would like to say thank you to the good folks at Harley-Davidson of Danbury for making my dreams of owning a bike a reality. Within minutes they made me a deal on a V-Rod Muscle that no other dealer could touch. Colleen was more like a good friend helping me shop for a bike that fit my taste than a sales representative and Sue made all the paperwork as quick and painless as possible. Bob and the service department explained every aspect of my new bike in great detail and motor-clothes made sure I was suited properly. Really every department made me feel like part of the family. To my fellow Military members, if you want VIP treatment, go see Al the owner he will take care of you."
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By: Isaac J New Windsor,NY
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"I would like to say thanks to H-D of Danbury, especially Todd in sales and Sue in finance for there professionalism and knowledge. Most important to me was the non aggressive sales approach, just straight forward in and out. They delivered what they promised, no surprises, old school service. Keep up the good work."
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By: Todd torrington,CT
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"Great store and the owner is a hell of a guy. Thanks for your time talking with me Bob. Have a Happy New Year!"
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By: Robert Hopewell Junction,NY
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"Al, Thanks very much for your voice mail yesterday. You all have been great there at your dealership - particularly Dave when buying the Fat Boy. I love it and am actually having some work done on it in January. Thanks again Al and I will see you soon."
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By: Scott Sandy Hook,CT
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"Truly enjoyed our visit there in mid-August - everyone was absolutely wonderful! "
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By: Deborah Bluffton,SC
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"Tom, I just wanted to tell you how much I am enjoying the bike. When I got a close look at it, I see how much you guys put into it. I am very impressed. I am falling in love with this bike and quickly getting used to the differences from the Sportster.
I am also very impressed with the friendliness and courtesy exhibited by everyone at H-D of Danbury. It was a pleasure meeting you and Al, and doing business with you. You will be seeing a lot of me in the future and I will be happy to recommend this dealership to anyone who asks. All the best and thanks again."
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By: Anonymous Cortland Manor,NY
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"My sincere thanks to Bob, Brian and all those in the Service and Parts departments who came up with yet another innovative fix for my V-Rod. They took the time to design a windshield / headlight combination that looks like it came right out of the factory. They did all that while trying to keep the modification affordable. Once again they have gone the extra step for a customer and it is much appreciated."
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By: Anonymous Ridgefield,CT
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"Al and Carl,
I just wanted to take a second and send you both a note regarding your dealership and the folks that are the "frontline" representatives of both. I had been off the road for a lot of years and while living in this area had always been tempted to pull into your lot and jump back in. There were always reasons not to but for some reason I made the stop this past Summer. Your team (led by Todd) made we welcome, comfortable, and essentially let the class of your product and dealership make all the points that needed to be made. I bought my 883 Sportster in June and while it was never advertised or promoted, I was influenced (in very small part) by the fact that this was the 40th anniversary of a bad TV program that still left an impression on me as
a 16 year old ... "Then Came Bronson". In all seriousness, what mostly sold me was the environment of the dealership and the folks that were clearly proud of the product they represented. I have been back quite a bit since June for accessories and eyeing the possible "next steps" and in all cases have been welcomed with the same class and comfort as when I first entered. Maybe I will someday become a
Danbury H.O.G. Chapter member! I just wanted to let you both know what you probably already know... which is that you have a stand-out and world class product, organization, and a team that represents both in a first class manner !
Thank you both!
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By: David Brookfield,CT
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"Great (fun) experience and great staff. I will definitely refer my friends and family even though the dealership is 7 hours away and there are others closer."
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By: Greg Glen Allen,VA
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"Emile, I've put thousands of miles on my bike already. You were absolutely right about picking the right one. I’m still thankful for your time and patience."
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By: Anonymous West Point,NY
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"Emile, I just wanted to drop you a quick post. First of all, when I called lat night, I was interrupted by my neighbor who came over to share the excitement and admiration of my new toy, a 2009 Road King Classic, so our conversation was cut short. I am an honest person and I do realize that Harley-Davidson of Danbury in their history has never taken a trade in site unseen. At the same token, I believe that my 2007 UIral was everything I said it was and I appreciate you going out on a limb to accommodate me in this transaction. Since I had recently purchased it on eBay with a title in hand, I did not want to go to MV to file the title and wait for it to go through their system since I was clear on what I wanted. Which is why I was unable to bring my Ural in for prior viewing.
Which brings me to my purchase experience with Harley-Davidson of Danbury. I want you to know that I had a choice. I live equidistance to two dealerships both within 10 miles of where I live. H-D of Danbury is almost an hour from where I live. I had an opportunity to call both dealerships within proximity to my home prior to calling H-D of Danbury. I was not impressed to say the least with the other stores. It was VERY clear to me after my first call to Colleen that this was the Dealership that I wanted to do business with. I found my experience with your staff to be professional and most importantly accommodating. I also wanted to praise Christine as she was so GREAT in coordinating all the throughput in the delivery of my new bike.
I wanted to send you a note and thank you and your staff again. It has been at least 8 years since I have been back on a Harley and I LOVE my new Road King. I also want you to know that I will send EVERYONE to Harley-Davidson of Danbury.
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By: Shawn WESTPORT,CT
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"I recently purchased a Road King from H-D of Danbury and I can’t say enough good things about them. From the moment I walked into the showroom, I was treated like my business mattered. I saw the bike I wanted and in a couple of hours I was on my way home on my new bike. The folks in Service, Parts and Finance are awesome. It's nice to have found a "Home Dealership" where I know my bike and I will be taken care of. "THANK YOU H-D of Danbury" Keep doing what you're doing!"
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By: Chuck Lake Carmel,NY
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"I have owned many different vehicles in my life. Cars, trucks, boats, motorcycles, even a few horses. But nothing and I mean nothing compares to the 2009 Ultra I bought at H-D of Danbury. It is the most perfect vehicle I have ever driven and I've driven them all. How you folks will ever improve on this one I'll never know. Being able to deal with the staff there on an ongoing basis only serves to lengthen "the honeymoon phase" of owning a new bike. Keep up the great work everyone."
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By: Peter Westchester ,NY
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"I would like to thank Al for his dedication to maintaining his customer base. He made me an excellent offer on a Black 1200N. It’s perfect for me at this stage in my life. A fair trade in, excellent service and I couldn't be happier. They had all the papers ready to go and within 30 minutes I was driving home in the pouring rain and loving every minute. Thanks for all your help, understanding and service. See you soon."
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By: Anonymous Torrington,CT
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"I am very pleased with the purchase of my 2008 Anniversary Edition Fat Boy. From start to finish the staff at Harley-Davidson of Danbury was nothing less than superb. You guys are the best. Thanks again for everything."
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By: Hassan Centereach,NY
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"I purchased my first Harley-Davidson from H-D of Danbury. Right off the bat I was very impressed with the dealership and felt I was treated like a king during the purchase. Since I purchased my motorcycle I have spent many hours and many dollars customizing my ride. I'll tell you what; these guys really know their stuff. If you are in to customizing motorcycles then you owe it to yourself and your bike to go see these guys. You will be amazed with the finished product. Al, my hat is off to you. You run an awesome dealership. Thanks for everything guys."
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By: Joseph Bethel,CT
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"I recently bought the wife a 2002 Dyna Low Rider from you off eBay. I was originally nervous about such a transaction, buying a vehicle 700 miles away by just looking at pictures, but there are no worries with H-D of Danbury. Jim and Christine were absolutely wonderful to work with. They answered both phone and email messages, and went above and beyond the call of duty. The only thing I'm upset about is that I live in Michigan so I won't be able to get my service from H-D of Danbury. Thank you, thank you, thank you!"
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By: Kevin Woodhaven,MI
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"Just bought a bike from your dealership. Great experience, very nice and pleasant atmosphere. "
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By: David Fairfield,CT
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"The best selection around and the customer service is outstanding. Al is doing a great job!"
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By: Ed Milford,CT
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"I bought my first new bike at H-D/Buell of Danbury. A 2006 Buell Ulysses. I was and still am very impressed with the staff, even a year and a half later. It’s the kind of place where everyone looks you in the eye with confidence. As a Buell enthusiast, it is reassuring to know the guys in the shop are riding Buell motorcycles, and very passionate about them as well."
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By: Dan Stratford,CT
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"I brought my first bike today and I can’t say enough about everyone at Harley-Davidson of Danbury. The Salesman who sold me the bike was excellent and Business Mgr. who did the financing helped me out a lot. The girls in MotorClothes suited me up with everything I need. I just wanted to say THANK YOU to all and it was a great experience."
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By: Anonymous pawling,NY
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"I purchased my first H-D about three weeks ago from Harley-Davidson of Danbury. My experience has been excellent. I frequent the store often as I love the H-D product. The parts dept is first class and always get my parts fast. Al runs a first class dealership and I will purchase my next several H-D motorcycles, parts and accessories from Harley-Davidson of Danbury. I consider you all my friends. Thanks,"
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By: Joseph Bethel,CT
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"Top flight dealership and some really good people. Absolutely would buy there again. Great experience from all."
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By: Anonymous Hopewell Junction,NY
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"WOW! What a great experience! I drove an hour from NY State to see a used bike I found online. Little did I know the people at the dealership were worth the drive alone! I bought the bike and since I lived so far away, at least 4 staff members stayed over an hour after closing to help me take my new bike home that day! I love my bike even more than the experience of buying it from you guys! Keep up the fantastic work!"
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By: Stephani West Nyack,NY
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"Everyone at Harley-Davidson of Danbury chipped in to make my first bike buying experience one to remember! My salesman treated me with patients and respect, and helped me to end up with the bike I wanted. The girls up front got a first time rider ready to roll with ease and comfort. The business manager landed me in my target payment window without a hitch and I always save the best for last... The jitters were replaced by excitement as the service manager guided me through the ins and outs of my new Harley-Davidson with a wealth of knowledge and integrity which is unmatched by any person who has ever sold me anything! Needless to say I am a Harley-Davidson of Danbury customer, and I intend to stay that way! Thanks guys!"
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By: Joe Danbury,CT
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"I bought my first hog here and I will be back for my next too. I will recommend you guys to friends. Thanks."
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By: Matt Chaplin,FL
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"This is my fifth bike and my long awaited first Harley-Davidson. My experience with H-D of Danbury was second to none. The service I received from the first moment I spotted the bike for me, right through to the delivery was something I was not accustomed to. It's not every day that you get to spend time with all the people, working up front and behind the walls, that made this such a pleasant experience. Thanks H-D of Danbury for a great bike and a fast and enjoyable purchasing experience."
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By: Anonymous Woodbury,CT
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"From the trade in of my old bike to my experience with the parts, service and sales departments, Harley-Davidson of Danbury has been five stars. Their ultimate goal is truly to earn your business for life. They stand behind their work and their customers. I would recommend them to anyone looking to purchase, service or repair."
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By: Jeremy Brookfield,CT
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"I have dealt with Harley-Davidson of Danbury since before they opened their doors. The service they provide has always been exceptional, the best in the business. While such intrinsic things as the new building and vast selection of product are enticing it is ultimately the people that work at this dealership that are really the embodiment of the term outstanding. I have never, ever been disappointed with any facet of my dealings here. They are the only people on Gods green earth that have ever touched and ever will touch my Road King or whatever Harley I ride. In this day and age it is so refreshing to deal with such a well run business and still feel like part of the family. Everyone here displays a propensity toward making their customers feel welcome and, trust me, that goes a long, long way. "
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By: Peter Westchester,NY
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"Thanks for the recent service on my 2004 Electra Glide Classic. I also want to thank you for the cleaning you did on the bike when you returned it. I don't think it has been so shiny since it was new! Overall it was an outstanding experience. Thanks again."
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By: Richard Stamford,CT
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"Harley-Davidson of Danbury is the most professional dealership I've been to. The owner & sales associates always greet me by my first name. I would recommend this dealership 100%."
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By: Joseph Bridgeport,CT
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"I would like to thank AL & Carl and the staff of Harley-Davidson of Danbury for the EXCEPTIONAL service that I have received. From walking in the front door, to the purchase of my 2007 FXDWG, to the additional parts “Eye Candy” and service from Bob & Dan. In addition to the sales and service, the MotorClothes dept has always been a warm and pleasant welcome to my grand-daughter Savannah."
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By: Brendan Danbury,CT
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"I lost the key for the rental Harley. When I went back to get a new key, Jim and Emile had a beautiful White Gold Ultra Classic outside gleaming in the sun. My Wife and I fell in love with it! We bought it!!! It is a masterpiece of work. We felt like a part of a family at H-D of Danbury."
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By: Joseph Montgomery,OK
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"I walked in to Harley Davidson of Danbury to look at the 2007 Ultra-Classic and left owning one. I didn't think it was possible. Everyone at the dealership was tremendously helpful and friendly. What a great experience. I love this dealership. "
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By: Brian ,CT
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"I bought a bike from you through eBay, and enjoyed working with the staff there. Thanks"
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By: Ron Strongsville,OH
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"I would like to thank H-D of Danbury for the exceptionally outstanding support for our troops during combat operations and all vets in need. I would also like to thank everyone for all the help in making great selection choices for my 2 H-D's, all of my riding gear and chrome. Thanks"
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By: Jim Danbury,CT
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"After going to my local dealer, I could not get the service I was looking for. Went to Danbury and they fixed the problem correctly and covered it under warranty. Thanks a lot guys, it was a pleasure."
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By: Joe Stratford,CT
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"I would recommend H-D of Danbury to anyone who wanted a complete experience in buying a Harley-Davidson. Denny my salesmen was excellent and sue from finance was great. I can't wait for my next one."
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By: Andrew Winsted,CT
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"I wish to thank you for making the purchase of my new Road King one to remember. From the time we walked into the dealership we were met by warm courteous people. I have been to other Harley dealers but I have to say Danbury Harley made us feel fantastic and we will be back for our apparel and accessory needs."
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By: Frank and Erin Naugatuck,CT
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"There is nothing I can say except you guys are all great."
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By: Jeffrey Naugatuck,CT
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"My husband and I LOVE, LOVE, LOVE Danbury Harley! From the products (soooooooo many!), and most especially to the "people" (genuine and honest!) every single one of our visits have been enjoyable. See Lynn for super advice! She rates the "tops" on our list. Everyone else is also wonderful and friendly and kind! You won't ever regret visiting Danbury Harley! They are truly the Best of the Best! Our Thanks to the Staff there!"
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By: Bill & Donna Brookfield,CT
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"The Danbury, CT dealership is the nicest, friendliest Harley-Davidson business we have ever visited. We have bought a lot of things in our lives but this was the best, most professional experience we have ever had.
We rode our 01 Ultra 422 miles to Danbury and rode back home to VA on a New Autum Haze 2006 Ultra.
If you are looking for a new or used bike or an excellent service department, please see George, Al, Dan or Sue at Danbury Harley-Davidson - your best place to do business!"
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By: Wayne Amissville,VA
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"I wrote the first testimonial on this web site back in 2004. I recently took delivery of my third motorcycle purchase since 2002 from HD of Danbury and my message is the same... SPEND YOUR TIME RIDING NOT SHOPPING...Go and see Al, Carl, Sue, JC and the rest of the gang and you will be more than pleased with every aspect of your buying experience. Enjoy the ride."
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By: Frank Naugatuck,CT
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"The thing I liked best about the dealership is how everyone seemed to work as a team. George my salesman was great. If he wasn't there Brian stepped right in to help. The parts, service, and apparel folks were great. And last but not least were Al and Sue who both made my buying experience smooth and simple. Thank You"
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By: Tom Shrub Oak,NY
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"Excellent buying experience. Everybody was very helpful. I would highly recommend HD Danbury."
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By: Anonymous Washington Depot,CT
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"I just bought a Buell 2000 Thunderbolt S3T. Went to the races at Loudon, NH, to watch my son tear up the track. I took the bike for a spin and wow! I was tearing up the straightaway outside the speedway. Those wrenches at Danbury HD know their stuff. Thanks Danbury HD."
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By: Angelo ,NY
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"THESE GUYS ARE GREAT. AWESOME SERVICE DEPARTMENT."
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By: Bruce Bethlehem,CT
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"Give Sue a big fat raise! She made life very easy."
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By: Rob Danbury ,CT
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"I've been a loyal customer since the dealerships beginning. When I sold my 96 Road King and wanted a 100th anniversary model, and couldn't find one anywhere, Al at Danbury had one for me. When I was deployed to Iraq for a year Al e-mailed to me and sent me and my men H-D T-shirts to help keep moral up. When I returned and had a homecoming party, Al and his wife Linda were there to greet me. Most recently, when I was looking for a pre-owned Sportster as a spare bike to run around town with, Al’s staff kept their eyes open for me. When a bike came around in my price range, Corrine gave me a call and closed the deal. I can’t say enough about their knowledgeable staff like Lee in parts, Jelly in apparel and Bob in Service to name a few. Thanks Harley Davidson of Danbury. I don’t mind Traveling from Dutchess County for the outstanding customer service I get there."
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By: Richard Wappingers Falls,NY
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"Signed the note today on a FXSTI! JC in sales and John in finance are top shelf. JC steered me in the right direction when I told him what I was looking for and John went the extra mile to get me the lowest interest rate he could. Thanks to you all. A loyal customer.
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By: Ray Ansonia,CT
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"What a pleasurable buying experience! This was my first Harley purchase. The sales staff (Denny!) was very knowledgeable and helpful. Everyone at the dealership was very friendly and courteous!"
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By: Duane Danbury,CT
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"I would like to thank your entire staff at Harley-Davidson of Danbury. I took delivery of my 2005 Sportster XLH 1200 Custom today. Michael (Sales), Sue (Business Manager) and TJ (P& A) were all professional and courteous. They were all sympathetic to my specific needs and made my introduction, purchasing and financing experience an enjoyable one. Thank you very much."
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By: Frank Brewster,NY
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"I purchased a 2002 Sportster from H-D of Danbury to get back into riding. I then graduated to something bigger and went back and purchased a 2003 Dyna Wide Glide. Carl and Al bent over backward to make sure I was pleased! The parts and motor clothes departments are always fully stocked and the staff is friendly and consistently willing to answer all your questions. The Service department has been outstanding; they make sure that the smallest of details are satisfied. I recently received a phone call inquiring if my recent routine Service went well and wanted to know if I was completely satisfied. What great follow up! When I visit the dealership and am called upon by first name, I feel as though I am visiting friends who can help with all my needs no matter how big or small, than a client seeking to just purchase products and services. The dealer events are always fun and the dealership sponsor of the Danbury HOG has lead to great biker camaraderie. Since 2002 I have and will continue to be, an advocate for anyone to visit H-D of Danbury and their great staff!"
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By: Michael New Fairfield,CT
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"Best Customer Service I've ever had with a Harley dealer!!!!!
Keep up the good work!!!!
Excellent repair turn around. Courteous service and low prices."
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By: Paul mount vernon,NY
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"I bought an '03 Anniversary Edition 1200 Sportster and am I glad I did. It's my first Harley and Man do I LOVE IT!! I have 11,500 miles on it and enjoyed every one!! I have had a few compliments on it and that feels good. Just riding the thing makes you feel good. What a release after a day of work. Hey, I'm burning daylight here, I gotta get out and ride."
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By: Bret Watertown,CT
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"I purchased a new 2002 Harley-Davidson Sportster. Al and his staff were the best. We've been riding this bike for 3 years and it's been fantastic. My wife and I are very pleased and will definitely come back if we decide to trade up. But I really love the Sportster.
Tom & Robin"
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By: thomas Meriden,CT
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"They were willing to do what it took to get me to buy my Road King from them. No pressure sales, excellent service department, and one of the most knowledgeable parts departments around."
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By: Gino New Fairfield,CT
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"One of the BEST H-D dealers we have been to. Note we have stopped at MANY!"
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By: Frank A. ,XX
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"Jeff,
I just wanted to take a moment to Thank you for the verrrry warm welcome I received from you and the staff at Harley Davidson of Danbury. Thank you for taking the time to talk to us, show us around and make us feel at home a long way from home. I enjoyed the deals you provided me with and the brotherhood that was extended. Many thanks, I will be back. KUDO's to all. I totally enjoyed the experience and y'all can be proud of what you have done AND what you are doing. Muchos gracias amigos."
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By: David Troy,OH
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"I live in Danbury and wanted to purchase and support a local dealer. I shopped elsewhere, all the usual places. I made the decision to buy at H/D of Danbury and it was the correct decision overall. I have been very satisfied with the overall experience, the sales staff, service department and customer relations have suited me just fine. I have had business dealings with Bob and Rod, when in service, and I am very appreciative for their help. It is nice to be called by your first name either by the owners or the staff. Thanks for everything.
Paul"
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By: Paul D. Danbury,CT
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"I bought my first Harley in September and Griff was a pleasure to work with...He worked with me (and that wasn't always easy) but he did not pressure me. In the end I got the bike I wanted with extras at an excellent price. And it was delivered to my house... an overall excellent and fun experience... stop by and ask for Griff."
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By: Fred Southbury,CT
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"Special thanks to all the guys in parts and especially the service department for the outstanding job done on my 03 FLHTCI with the numerous parts, performance and customizing accessories installed this year. The staff was irreproachable in their professionalism, courtesy and attention to detail. The bike is beautiful and runs strong with the 95 incher coupled with the performance exhaust. She is a show stopper, awesome job guys! Now, what needs to be done is to be able to control the weather and you'd have it all."
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By: Henry Patterson,NY
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"The entire buying experience was fantastic. The salesman my wife and I dealt with (Chris) got us the bike we wanted at the price we wanted, Sue made financing a breeze, and Frank in service has been very accommodating on any issue that has come up. The parts and accessories depts. are also great. Danbury Harley Davidson has earned our business."
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By: Bryan Danbury,CT
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"The best Harley dealer I have ever delt with. Not having alot of time to shop around for a bike, Danbury HD sales staff gave me the BEST price the FIRST time. They don’t play games. I've bought 2 bikes in 2 yrs. They have earned my business for life!!!"
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By: Joe Wallingford,CT
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"LOVE Danbury H-D"
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By: Frank Bronx,NY
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"If you are in the market for a new Harley-Davidson, don't waste your time shopping around. Go to these guys and get it over with. They have the best on floor selection of Harley Davidsons, service is very accommodating, nice selection of motorclothes, financing is painless, and a great variety of accessories. This is the second bike I've purchased from them in 3 years and they really know how to get it done."
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By: Frank Naugatuck,CT
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